Shipping policy

Shipping Policy

At ORMI, we are committed to providing a smooth and reliable shipping experience. Please review our shipping policy below for important information regarding order processing, delivery times, and shipping expectations.

Order Processing

All orders are processed within 1–3 business days after payment has been received.

Orders are not processed or shipped on weekends or major holidays. Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please ensure all shipping information is accurate before completing your purchase. ORMI is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Shipping Times

Estimated delivery times vary depending on your location and shipping method selected at checkout.

Typical delivery times:

  • Standard Shipping: 3–7 business days after processing

  • Expedited Shipping: 2–3 business days after processing (if available)

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather conditions, holidays, or other circumstances outside of ORMI's control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update after your package has been shipped.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and transferred to the carrier, ORMI is not responsible for lost, stolen, or delayed packages.

If your package shows as delivered but you cannot locate it, please:

  1. Check your delivery location and surrounding areas.

  2. Confirm with household members or neighbors.

  3. Contact the shipping carrier directly.

If additional assistance is needed, please contact our support team and we will do our best to help.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned to ORMI due to an incorrect address, the customer may be responsible for additional shipping costs to reship the order.

International Shipping

At this time, ORMI ships within the United States. International shipping availability may be added in the future.

Contact Us

If you have any questions regarding your order or shipping status, please contact our support team:

Email: info@theormimovement.com

Thank you for choosing ORMI and being part of The ORMI Movement.